Information in classes, workshops, herbal forums, holistic offerings or website provided by Willow Moon Herbals, LLC is not intended to be a replacement for accurately identifying a plant or ascertaining its lack of toxicity, but rather as a tool to enhance intimacy with, and understanding of, positively identified medicinal herbs.
Educational Classes, Herbal Forums or Workshops, including herbal remedies or information discussed and presented by Willow Moon Herbals, LLC, or information listed on the web site are from historical references and used for teaching / educational purposes only. The contents are not intended to diagnose, treat, prescribe, cure or substitute consultation with a licensed health-care professional. This information has not been evaluated by the Food and Drug Administration.
If you have or suspect that you have a serious health problem, promptly contact your health care provider. Always consult with a health care practitioner before using any herbal remedy, especially if pregnant, nursing, or have a medical condition.
Willow Moon Herbals, LLC, including their owners or employees, shall not be liable for injury, damage, or loss allegedly arising from any information contained in their Educational Classes, Workshops, Herbal Forums, holistic offerings or website.
No information on this site may be shared or sold outside this website without the consent of Willow Moon Herbals, LLC.
Your privacy is important to Willow Moon Herbals, LLC. Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, and use, personal information, your rights in relation to your personal information and on how to contact supervisory authorities and us in the event you have a complaint.
Who we are Our Programs, Products, Services and Program Materials are owned and operated by Donna Reynolds, Clinical and Community Herbalist, of Willow Moon Herbals, LLC. (“Company”, “we”, or “us”). The term “you” refers to any purchaser and/or user of any of our Programs, Products, Services and/or Program Materials.
We collect, use and are responsible for certain personal information about you.
What information do we collect Willow Moon Herbals may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails or free gifts, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact Willow Moon Herbals [via an online form or e-mail]. The information collected may include your name, e-mail, address, phone number, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website. You can unsubscribe at any time from receiving any information by clicking on the unsubscribe link in the information email you received.
Comments: When visitors leave comments on the website or blog we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.
Passwords To use certain features of our Programs, Products, Services, or Program Materials, you may be issued a group username and password or a unique individual username and password, which you will receive through your registration and/or purchase process. You may be able to change to username and/or password of your choosing. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You are not permitted to share your username and/or password with anyone. If we learn you have shared your username and/or password with another person, we reserve the right to immediately terminate your access to the Program, Product, Service, Program Materials, Website, private forum, Facebook group or any other related communication. It is your responsibility to protect your own password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information. You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. By using our Programs, Products, Services and Program Materials, you agree to enter true and accurate information as part of the registration, purchase process and otherwise. If you enter a false email address, we have the right to immediately inactivate your account. We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
Children’s Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). This website and any products and services offered herein are not intended for persons under the age of 13. Willow Moon Herbals does not knowingly collect information from anyone under 13 years of age. Willow Moon Herbals prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information Willow Moon Herbals will not knowingly collect personally identifiable information from children under 13. If Willow Moon Herbals learns it has any information or content from anyone under the age of 13, it will delete that information.
Information collected from other sources Willow Moon Herbals also obtains application responses via MailChimp and Privy. Visitor comments may be checked through an automated spam detection service.
How we use your personal information Willow Moon Herbals collects such information in order to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.
Who we share your personal information with Willow Moon Herbals respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
As such, in the course of doing online business whether signing up for our newsletter or purchasing our Programs, Products, Services and Program Materials, you will need to enter your name and purchasing credentials with third party suppliers, specifically our credit card processors (ie: Paypal, Square, Stripe) or our email marketing program (ie: MailChimp, Privy). This data sharing enables us to deliver the goods & services you purchased directly to you. Those third-party recipients are based outside the European Economic Area. For further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.
Willow Moon Herbals may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.
If you give Willow Moon Herbals your permission, it may also use personal identification information for internal or external marketing and promotional purposes.
On occasion, Willow Moon Herbals may collect personal identification information from you in connection with optional contests, special offers or promotions. Willow Moon Herbals will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.
We will not share your personal information with any other third party.
Whether information has to be provided by you and why The provision of name, address, delivery address, etc. is not required by you to provide any personal data in order to view our website. We will inform you when we collect it whether you are required to provide the information to us.
How long your personal information will be kept We will hold your name, address, contact details and purchase history for a minimum of six years. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What we use your information for Any of the information we collect from you may be used in one of the following ways:
To improve our website.
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature.
To send periodic emails.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Use and transfer of your information out of the EEA This website is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States. If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.
These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to a European Commission approved contract as permitted under Article 46: Transfers subject to appropriate safeguards of the General Data Protection Regulation that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information. To obtain a copy of such safeguards, please visit the GDPR website at https://gdpr-info.eu/. If you would like further information, (see “How to contact us” below.) We will not otherwise transfer your personal data outside of the United Kingdom OR EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries
Your rights If you want to unsubscribe from receiving e-mails from Willow Moon Herbals, you may do so at any time. Each e-mail from Willow Moon Herbals includes instructions for unsubscribing from these e-mail communications.
If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge.
In summary, those include rights to:
Fair processing of information and transparency over how we use your use personal information.
Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address.
Require us to correct any mistakes in your information which we hold.
Require the erasure of personal information concerning you in certain situations.
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
Object at any time to processing of personal information concerning you for direct marketing.
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
Object in certain other situations to our continued processing of your personal information.
Otherwise restrict our processing of your personal information in certain circumstances.
Provide us enough information to identify you (e.g., account number, user name, registration details).
Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill).
Provide us with the information to which your request relates including any account or reference numbers, if you have them.
Keeping your information secure We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions, and are subject to a duty of confidentiality. In addition, we use firewalls to help prevent unauthorized persons from gaining access to your personal information.
We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.
Please note that any comments or information that you post on the website, including Willow Moon Herbals blog and social media pages, become public and third parties may use your information. Willow Moon Herbals is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.
We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.
Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales. Willow Moon Herbals participates in several affiliate programs to provide additional resources and herbal products and related information to friends, clients, supporters and our extended herbal tribe, often at a discount. The Website will post customized links, provided by these affiliate programs, to track the referrals to their website. The affiliate programs utilize cookies to track visits for the purposes of assigning commission on these sales. This behavior will not be passed on to third parties.
I won’t endorse a product just because it was sent to me for free or I received compensation. However, I will let you know if I received compensation or was provided a product for free. I believe in full disclosure.
If you make a purchase through my link, I will receive a small commission from the following companies: Elixinol Fullscript HealthTalks Online (HealthMeans) Red Tent Movie Store Sovereign Laboratories The Truth About Cancer/Pet Cancer Wellevate
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
Visiting Our Websites from Outside the United States
How to complain We hope that we can resolve any question or concern you raise about our use of your information. If you are covered by the General Data Protection Regulation, you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
A cookie is a small text file that is stored on a user’s computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time.
For example, when you sign in to our website, we will record your user or member ID and the name on your user or member account in the cookie file on your computer. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. For security purposes, we will encrypt any usernames, passwords, and other user or member account-related data that we store in such cookies. In the case of sites and services that do not use a user or member ID, the cookie will contain a unique identifier. We may allow our authorized service providers to serve cookies from our website to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising.
You may delete or decline cookies by changing your browser settings. (Click "Help" in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our website may not function properly.
Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user’s computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.
Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website.
*** The Chester office is temporarily closed until further notice. We now have hours by appointment only, and remote sessions are available. ***
"Le vrai voyage de la découverte consiste pas en cherchant de nouveaux paysages, mais en ayant de nouveaux yeux." “The real voyage of discovery is not in seeking new landscapes, but in having new eyes” ~Marcel Proust